Frequently Asked Questions.

Everything You Need to Know

We proudly serve Birmingham and the wider West Midlands. If you're just outside this area, please feel free to contact us-we’ll always do our best to accommodate where possible.

This isn’t just a job for me-it’s a lifeline and a passion. I’m a proud parent to a beautiful daughter with autism. Running this business gives me something incredibly important: balance. It allows me to earn an honest living while being fully present in my daughter’s life, supporting her development, and giving her the care she deserves. Every time you book with me, you’re not just getting a reliable, professional cleaning service-you’re helping a local parent build a better future for his family.

I treat every customer’s home with the same care and respect as I would my own. My work is about more than just cleaning-it’s about creating trust, comfort, and peace of mind. I genuinely appreciate every booking, every recommendation, and every kind word. When you support my business, you’re becoming part of something truly meaningful-and for that, I’m deeply grateful.

Not always. For external services like gutter, fascia, and cladding cleaning, you don't need to be home as long as we have safe and secure access. For internal services, such as conservatory cleaning, we’ll schedule a time that works best for you.

Yes, we kindly ask for access to electricity and water during the visit. This ensures we can use our professional equipment safely and complete your clean efficiently and to the highest possible standard.

We only use professional-grade tools, including the SkyVac Industrial – the industry’s leading gutter vacuum system. It's designed to remove all debris from gutters safely, thoroughly, and with minimal mess, even in hard-to-reach places.

Yes, we do. We accept secure card payments for your peace of mind. This is especially helpful for families arranging services for elderly parents or relatives, providing a safe, contact-free way to pay without needing to handle cash.

Absolutely. We offer a range of discounts, including:

Elderly pensioner discounts as a small thank you to those who’ve given so much.

Neighbourhood discounts if multiple properties on the same street are booked together.

Friends & family savings – if you help us reach someone you know, and they book too, both of you will receive a discounted rate. It’s our way of building strong local connections and rewarding your support.

To book any of our services or if you have any further questions please feel free to get in touch.